Troubleshooting
If something isn’t working as expected, find your symptom below and apply the suggested solution. For limitations that are by design, see Known Limitations. If you still need help, see Support.
Connection Issues
| Problem | Solution |
|---|
| ”Connection refused” | Ensure OBS is running and the WebSocket server is enabled. |
| ”Authentication failed” | Check that the password matches the OBS settings (case-sensitive). |
| No scenes showing | Click “Refresh Data” after connecting. |
Feature Issues
| Problem | Solution |
|---|
| Virtual camera won’t start | Ensure the OBS virtual camera is installed (OBS 26+). |
| Replay buffer won’t save | Enable the replay buffer in OBS Settings → Output first. |
| Volume not updating | Click “Refresh Data” to fetch the latest audio info. |
| Trigger volume not working | Check bTriggerEnabled, the conditions, and the actor class filter. |
| Media seek not working | Ensure the source is a media type (VLC, Media Source). |